Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-door-handle-repair.collision-talk.com! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, handle, and safeguard data when you interact with our website, applications, services, and products. By using our platform, you agree to the practices described here, which adhere to various international privacy laws and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

However, please be informed that this policy does not extend to third-party platforms, services, or applications linked from our site, as they have their own privacy policies governing data collection and use. We encourage you to review these policies before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  • When you create an account and use our services as an authorized user.
  • During your visits to our websites, especially those linked to this privacy statement.
  • Whenever you receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide quality services. Here’s a detailed breakdown:

  • Account Information: Details related to your user account creation, such as usernames, passwords, and account settings preferences.
  • Payment Information: Credit card numbers, billing addresses, and payment history required for transactions on our platform.
  • Financial Information: Data related to your financial status or transactions, including bank account details (where provided).
  • Purchase Information: Items you buy from us, purchase frequency, and associated transaction IDs.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for device recognition and tracking (with user consent).
  • Location Data: Geolocation data provided by your browser or device when using our location-based services.
  • Feedback: Comments, reviews, and responses you share with us regarding our products and services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (with your permission).
  • Product Information: Details about the products you browse, view, or purchase on our site.

We obtain this data through direct user input forms, order processing, analytics tools, and interactive features on our platform. Additionally, third parties might share personal data with us for specific services, always subject to their privacy agreements.

Cookies

We employ cookies, a common technology used by websites to enhance user experience. Our cookies serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling secure log-in sessions.
  • Preferences: Remembering your preferences and settings for a personalized experience.
  • Analytics: Tracking website usage to analyze trends and improve performance.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing orders and providing related services.
  • Sending transactional communications (e.g., order confirmations).
  • Personalizing user experience based on preferences and past interactions.
  • Complying with legal obligations and tax/accounting requirements.

Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

We prioritize the security of your personal data by implementing robust technical and organizational safeguards:

  • Encryption of sensitive data both at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately using the details below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and rectification: The right to access and make amendments to your personal data.
  • Deletion/Erasure: The right to request the deletion of your data under specific circumstances.
  • Restriction: Limiting the use or processing of your data in certain situations.
  • Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-discrimination: The right to be free from unfair treatment due to exercising your data privacy rights.

To exercise these rights or file appeals/complaints, please reach out to our dedicated privacy team via the contact details provided below. We will respond promptly and within applicable legal timeframes.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Material changes will be prominently displayed on our website, and we encourage you to review it regularly.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

We value your trust in our commitment to protecting your privacy. This policy was last updated on [Date].